Scott Samuels, CEO of Horizon Hospitality – A member of the Sanford Rose Associates® network of offices, Featured in The Society for Human Resource Management, Top HR Challenges in the Hospitality Industry

Plano, TX 1/22/2021

The global coronavirus pandemic hit with the force of a tsunami, leaving many hospitality companies clinging to survival.

The restaurant industry this year is on track to lose $240 billion. In mid-September, roughly 3 million restaurant employees were out of work and one-sixth of all restaurants were closed permanently or for the long term, according to the National Restaurant Association.

As a reckoning over race gripped the nation this year, many hospitality companies started evaluating the makeup of their workforces.

“There’s been such a huge focus on this, companies are turning internally and asking if they represent the world at large,” says Scott Samuels, CEO of Horizon Hospitality, an executive search firm in Overland Park, Kan., that focuses on the hospitality industry.

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