Sanford Rose Associates® – Wayne Managing Director, Paul Feeney, Authored “Times Are Changing for Employee Loyalty” Featured in Hotel Business Review
Paul Feeney is currently the Managing Director of Sanford Rose Associates® – Wayne, an executive search firm located in Wayne, New Jersey that specializes in finance, accounting, general management, operations, technology, management consulting, mining operations, engineering and project management recruiting. The following is his article published in Hotel Business Review.
Plano, TX 4/4/2017
A recent report from the U.S. Bureau of Labor Statistics, showed that close to 3 million people voluntarily quit their jobs a couple of years ago, a 17% increase from the previous year, proving that opportunities for employees are abundant and we have shifted back to a candidate-driven marketplace. Why is this important? Employee retention should always be of utmost importance, but requires awareness as to why employees leave to begin with. Numerous statistics show that the #1 reason people quit their jobs is a disconnect or poor relationship with their boss or immediate supervisor or manager. This shows that turnover of staff is mostly a manager issue.
In other words, the responsibility rests primarily on leadership’s shoulders to engage, mentor and retain, employees. Establishing mutual commitments is the key to a meaningful relationship. This is true for personal relationships, relationships with clients, and relationships with employees. The bedrock of a meaningful relationship is trust, and trust is solidified or broken based on reliability in the form of honoring our commitments. We have all heard expressions like, “his actions spoke so loud, I could not hear his words” or, “she says what she will do, and does what she says.”
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