Sales Operations Coordinator

KeepCool Bags USA

Orinda, CA



Were proud to be the leading provider of todays most innovative and popular reusable bags. Were a small company that does big things weve produced more than 40 million bags for more than 150 clients! Since 1999, KeepCool Bags has been working with prominent retailers, brands, event organizers, publishers, and non-profit organizations to produce custom reusable, recycled, and insulated bags that are embraced by the public. We specialize in working with our clients to design “the right bag with the right message at the right price.” We offer some of the most stylish yet utilitarian shopping and promotional bags in the marketplace. We match a statement of style with a statement of substance by producing some of the most progressive bag constructions including bags made of 100% recycled bottles. And in evidence of our relentless focus on innovation, check out our latest launch, Out of the Woods.


The KeepCool Sales Operations Coordinator has a broad range of responsibilities in support of the KeepCool sales team. This position plays a critical role in managing all operational needs of the sales team and communicate and coordinate activities with other key disciplines in the company (such as supply chain, marketing and finance). To perform this job successfully, you must be action oriented, and customer focused, with a demonstrated ability to effectively communicate with, interact and collaborate with individuals and departments to achieve desired results.

REPORTS TO: Head of Business Development


Assist sales team with customer meeting presentation preparation and customer communications Manage and track sales call action items in a timely manner Manage field sales requests for samples / collateral for prospective and existing customers Coordinate new product launches with customers, including retail sample submissions, completing new item set up forms, creating sales sheets and other sales communication pieces Own new vendor and new item set up process and maintenance in customer portals Liaison between sales and supply chain for deliverables for new product launches Manage and organize account files, distribution lists and sales data bases Complete weekly and monthly reports using Excel Handle and perform other tasks as may be assigned from Sales Directors and Account Managers from time to time.


Bachelors Degree (BA/BS) in Business Administration, Marketing, Communications or related field 1-3 years of sales operations/support experience Strong planning and organizational skills follow up and follow through are essential skills for success Passionate, well organized professional with ability to prioritize and multitask Works well in a fast-paced environment and under pressure Strong sense of urgency and priority Self-starter who is proactive and motivated Strong interpersonal and communication skills Experience and proficiency with Microsoft Office programs (Excel and PowerPoint)